Policies

At Adisa Marx, every piece is designed and packaged with intention. Because each order is made in limited quantities and handled with care, all sales are final.

We encourage you to review product details, descriptions, and sizing carefully before completing your purchase. Each item is inspected prior to shipping to ensure it meets our quality standards.

In the rare event that your order arrives defective or damaged, please contact us within 3 business days of delivery at adisamarx@adisamarx.com with:

• Your order number
• Photos of the item and packaging
• A brief note describing the issue

Our team will review your message with care and determine the best resolution — whether a replacement or refund. Thank you for understanding and supporting intentional luxury.

All Adisa Marx orders are shipped with care and intention from Atlanta, GA.

Processing Time: Orders process within 2–4 business days, excluding weekends and holidays.

Shipping Time: Standard U.S. delivery typically takes 3–7 business days after processing.

Tracking: Once your order ships, you'll receive a confirmation email with tracking details.

Please ensure your shipping information is accurate at checkout. Adisa Marx is not responsible for lost or delayed packages caused by incorrect addresses.

At this time, we ship only within the U.S. International shipping may be available in the future — thank you for your patience and understanding.